Replying to @⁨dudeface@lemmy.world⁩

The cost in electronic services is in acquisition; the nominal cost to deliver services to a paying subscriber is lower than acquiring a new one.

Yes you would flatten your margin with existing customers by not hiking their rates (or not as much) but pretending there won’t be defection assumes near monopoly–which the US has permitted largely for the last 4 decades.

Cell phone companies made it super easy to leave by only offering good discounts to new customers.

Replying to @⁨dudeface@lemmy.world⁩

Jesus…

This is a couple years old but:

Shares of Netflix closed down more than 35% Wednesday after the streamer reported earnings Tuesday evening that showed it lost subscribers for the first time in more than 10 years.

cnbc.com/…/netflix-plunges-trading-subscriber-los…

The product is the stock price.

Amount of subscribers effects stock price.

They raise price as a reaction to not meeting aubscriber goals.

Which is a short term fix that needs to be done over and over again.

Replying to @⁨givesomefucks@lemmy.world⁩

It’s not like they don’t know what they’re doing. They studied all kinds of business strategies diurig their “International business studies” or whatever the fuck they did. The C-suite simply doesn’t care about long term retention, they want their bonuses for this year and the next. They know perfectly well they will be replaced in a few years time anyway, whether it’s because profits are not increasing as much as the shareholders want or whether the profits have gone up because of price raises, but down again because customers left.

But in the second scenario they will get a whole lot more bonuses than in the first. So this is what consumers get: enshittification.

Replying to @⁨fistac0rpse@fedia.io⁩

I’m in the same spot.
Never liked the way Apple does things. Never bought an Apple product. But the last few months, I’ve been considering an Apple TV sub. I’m watching 5 or 6 series, and have enjoyed several of their movies.

I might even give up Netflix for it. Which feels strange, since my Netflix account is nearly as old as Netflix itself. Used to rip so many Netflix DVDs.

Replying to an earlier post

Sucks. Still my favorite streaming service because of all the high quality science fiction shows and no ad tier.

So far they haven’t cancelled any of the shows I’ve been super excited for either. It’s not like scamazon or netsux where they do a season and it’s awesome but oh, no! It isn’t #1 for a month on launch!… better cancel it.

It’s still just a billionaire owned company though and likely to do what everyone else does eventually. Can’t wait for the next thing to come along and nuke ads again.

Replying to @⁨Dnb@lemmy.dbzer0.com⁩

For All Man Kind is great, Star City is pretty good so far, Silo is great but drags at parts, and Severance is great, Foundation is well made and gets a little better each season. Monarch started strong, but gave up on it. Invasion was okay. Overall these shows are better than almost everything else on TV. Plenty of good non sci-fi too, widows bay, slow horses, lasso, etc. Definitely building out a high quality catalog and hitting their stride.