posted in Technology

Devastated father says his 9-year-old son spent $118,000 on YouTube ad campaigns for his Minecraft channel using a company credit card — bill racked up in just three weeks was supposed to be one $20

www.tomshardware.com/video-games/devastated-father-says-his-9-year-old-son-spent-usd118-000-on-youtube-ad-campaigns-for-his-minecraft-channel-using-a-company-credit-card-bill-racked-up-in-just-three-weeks-was-supposed-to-be-one-usd20-promotion
enPage

Replying to @⁨Sibshops@feddit.cl⁩

The company will pay it, then it will sue the father for the non-work related charges. Maybe Google will cave and dismiss most or all of the charges. But if they do not, the company most certainly will not eat it and be satisfied. Losing his job would be the least of his worries. They will eventually petition to have the court collect the money via force (garnishment). Trust me, either way, you’d end up paying at least some amount.

Replying to @⁨AfterlifeAdventures@lemmy.world⁩

That’s an odd take here.

Man uses company card for personal purchases, then leaves account management with 9 year old son.

Let’s say this was:

Bob has Bill’s key to his house, so he can take care of it while Bill is away. One day, Bob’s son says he needs some peanut butter. Bob says “let’s use some of Bill’s — he’s away, and we can replace it before he gets back.”

So Bob and his son go over to Bill’s place and take his peanut butter. Bob leaves the key with his son.

Later that day, his son is hungry but Bob isn’t around. So the son goes over to Bill’s house and eats everything in Bill’s fridge.

Bill gets home the next day and finds his fridge empty an a note from Bob saying he borrowed his peanut butter.

It doesn’t matter that Bill was off at a puppy shooting convention. Bob and his son are both in the wrong here.

Replying to @⁨SayJess@lemmy.blahaj.zone⁩

Even if one has one’s very own personal single-owner company, you keep company stuff separate from personal stuff.

There are accounting reasons for this, there are management reasons for this, there are even legal reasons for this (for example if you own limited company is sued, keeping its shit totally separate from your shit means none of your stuff is part of the discovery process and if it loses the lawsuit, none of your personal stuff gets taken).

This is even more so when the company is not yours and you’re just an employee - you don’t want company troubles to end up hitting you and the company doesn’t want you troubles to end up hitting it, so it’s a win-win for both sides.

Always suspect when companies want to start mixing company stuff with personal stuff - in my experience they’re either small amateurish operations, they’re doing it to get you to do unpaid work for them outside work hours (i.e. the “company phone” that gets calls from management at odd hours) or its some weird tax evasion scheme and/or ties you more to the company (the “company car” that you don’t really use for company stuff).

This guy fucked things up massivelly, even if a $118k “lesson” is maybe a bit too much.

Replying to @⁨Aceticon@lemmy.dbzer0.com⁩

It’s not a bit too much, people have to understand what things are worth snd what risks they’re subjecting those things to. It could have been an idiot in a $118k car changing lanes without looking and wrecking $118k that way, or someone using a company card for “de minimis” personal purchases. They’re both things that have no negative consequences 999 times out of 1000, and the 1000th time something goes wrong and you’re SOL.

We’re all smart enough to understand the concept of tail risks, most of us just choose to gamble with our lives and money anyway.

Replying to @⁨Bluescluestoothpaste@sh.itjust.works⁩

It’s a bit much when that’s a transaction done with a retail customer (even if the card used was a business one, it looks like that was used on a personal account with Google, not a company account) which should legally have some form of limit to protect consumers of unlimited charges or if you want to be insanely neoliberal, at least some kind of insurance (just like how Insurance is mandatory in most of the World for driving a car).

I mean, even in Financial Investment there are at least mandated by law very prominent warnings to retail customers if they want to trade the more dangerous products with unlimited liability, such as Futures, because such customers are not considered domain experts and people even without those warnings already generally know and treat Financial Investments as something where a lot of money at risk and thus are more careful with it even when they’re non-experts.

This wouldn’t be a “bit too much” if we were talking of somebody doing it on a professional setting were it’s their fucking work to know what the fuck they’re doing, but for a retail customer who is not tracking what’s going on in their account day in and day out and who is not expected to know all the ins and outs of it, unlimited liability with no notifications at all is insanelly anti-consumer and only possible in a zero-regulations jurisdiction.

That kind of shit were there are ZERO mechanisms to avoid that a single dumb but understandable mistake by a non-expert retail customer explodes into a life-changing bill, is very much a facet of the typical American way of treating common people as nothing more than money-bags for big corporations to squeeze.

Replying to @⁨Aceticon@lemmy.dbzer0.com⁩

That’s the point, if he only used his personal account at home he’d be getting the notifications, there’d be a credit limit etc etc. Instead he used the work card at home for a personal youtube purchase. So yeah, it’s not a bit much, he put a huge amount of money that didn’t belong to him at risk for a personal convenience and now he has to deal with the consequences. Same as if a valet “borrows” a customers $118k car for a quick trip to to 7-11, and 99 times nobody even notices and the 100th time he gets hit by a redlight runner but now he’s in trouble because it wasn’t his car to put at risk. And it wasn’t dad of the year’s money to take convenient risks with either.

Replying to @⁨SirLeToet@lemmy.world⁩

He knew enough to know that his 9 year old was posting videos on YouTube and gave him a credit card to buy ads. It’s poor parenting and ignorance is a bullshit argument. You don’t have to master the digital world to know that letting your prepubescent child post content online without strict oversight is bad. Again, he clearly knew this was happening because again, he funded it. Shit parenting.

I know single working parents with multiple kids that are surely worse off than this guy that aren’t this stupid and are better parents just by being attentive to their children’s actions and hobbies.

Replying to @⁨warm@kbin.earth⁩

IMO that’s not the issue

The issue is the lack of safeguards. In our rush to call out the dad based on the headline, we shouldn’t let Google and the banks off the hook. The dad should have set limits on the card/account and paid closer attention to the kid’s view/ad activities, but both google and the banks benefitted from the poor design/usability issues that led to this.

EDIT: Since it was the company card, maybe the dad couldn’t have set limits on there. He used the company card on an older purchase, and since it was tied to his account, google offered the card as a payment option when the kid went to boost his ad. While I’m at it, screw the advertising industry that made YouTube into the mess it is now.

As for this bit

why is a 9 year old even allowed to post to YouTube

I remember about 15 years ago, a lot of kids wanted to post gameplay videos and music/art they made to YouTube. Some parents handled that poorly yes, but others took the time to watch the videos and approve them before anything was uploaded.

Kids want to explore their interests and it can be healthy to explore it with them, and teach them things along the way. Telling them no outright might push them to do it anyway, but this time without supervision.

Replying to @⁨otter@lemmy.ca⁩

It's ultimately a parenting failure. But there should be way more education for young adults about online safety and parental controls.

If the parent is in full control, then they can upload their content, thats more responsible.
I dont personally agree with it anyway, I think 9 is far too young to expose to the internet like that.

I think YouTube should require a password everytime you make a purchase, but still this wouldnt have happened if the parents were better educated. They learnt a hard lesson.

Replying to @⁨ExLisper@lemmy.curiana.net⁩

I read it more as, if your kid is intent on something, rather than slap them down, try and work with them to turn it into a positive experience.

Most kids adore doing stuff with their parents. It lets them practice adult skills, with the safety net of a trusted adult behind them.

With something like streaming, it would be down to the parent to keep them safe and let them explore their creativity. It sounds like this dad screwed that up, but is trying to at least own his part of that.

There are nuances between feral parenting and helicopter parenting.

Replying to @⁨cynar@lemmy.world⁩

And if kids want to do something stupid it’s ok to explain to them why it’s stupid and propose something else.

What if they want to film Jackass type content? Or “pranks”? Or play american football? Or read Harry Potter? Part of parenting is guiding your children to more fulfilling hobbies, not just letting them chase everything that’s trending at the moment.

Replying to @⁨ExLisper@lemmy.curiana.net⁩

Fully agreed on that. There is also a balance of allowing them to explore an idea space, while keeping them clear of risks and negative problems.

E.g. my minion is currently obsessed with Minecraft. They are actually getting quite good at the design part too. They want to play online though. I’m not happy with that, so I am setting up a private server. It will be whitelist access only. They will be able to play online and talk with their friends through Minecraft, but not random players online. When they are older, I’ll allow it, but only when I am in the (physical) room, keeping an eye on things.

If you try and shoehorn your kids into only what you think is acceptable, then you will have problems. If you have shown you will help them explore their own interests, they will come to you with them. If you regularly shut them down, they will go behind your back, where you have no control.

Replying to @⁨warm@kbin.earth⁩

It really depends how smart the kid is. I don’t see the problem with a smart 9 year old uploading gameplay videos if it’s done right. As long as it’s supervised by the parent, the parent approves what the kid can upload and limit how many videos the kid can upload in a month. Comments can be turned off and they just use an internet nickname instead of their real name. Kid can even wear a mask to hide his face. Like it can be used as a learning tool to teach a kid how to use a pc and software, how to stay safe on the internet and what privacy means. Also how to plan and develop patience and discipline.

Of course I doubt these parents did any of that.

Replying to @⁨warm@kbin.earth⁩

yeah the dad could have turned it into a teaching moment when the kid complained about views instead of throwing money at it. But making YouTube videos doesn’t automatically mean they will obsess about views it really depends on how the parents guides their kid, they can even hide the metrics from the kid. There are extensions that will hide the numbers from the page.

Also screen time should be limited anyway, if you limit how much time a kid can spend on the pc there is plenty of time left in a week to play outside and play with toys. It’s all about balance.

Replying to @⁨return2ozma@lemmy.world⁩

The dad was a dummy. First, your little kid shouldn’t have a YouTube channel. Second, you don’t use a company card to buy Robux. That’s a moronic thing to do. Might have gone unnoticed but then he got careless with it and it came back to bite him. Bad parenting all around. Don’t blame the kid, blame the dad. Hopefully he learns a hard lesson and can find new work.

Replying to @⁨mrnngglry@sh.itjust.works⁩

Yeah the guy fucked up. Id also say the company fucked up if they didn’t have the cards auto sending receipts from purchases somewhere as well. (Then again it could have been an option the father didn’t have on once again). Anytime I’ve had a company card for something I would turn on all the notifications and input everything into the ADP app or whatever system they are using right away. I wouldn’t even walk out of the store without taking a picture of the receipt to upload it to make sure if I lost thr receipt I wasnt going to be screwed. You’re spending money that isn’t yours, that shit will bite you.

Replying to @⁨mrnngglry@sh.itjust.works⁩

I bought jewelry with a company card so my SO wouldn’t see it on the statement. Paid that off immediately, no cost to the company. My boss was fucking LIVID and chewed me out later. I still have no clue why it mattered but I never did that shit again.

Edit: Damn, the corporate bootlickers really came out of the woodwork for this one. No harm no foul but chew me out again boss.

Replying to @⁨Screen_Shatter@lemmy.world⁩

Accounting is a big problem.
And you can say it was jewelry for your girlfriend - but realistically it could have been literally anything else. I’m not saying illegal dugs - but it sounds really shady and it puts the responsibility on the company.
With prior communication it might had been okay with your boss, or he would have lent you his personal card for this.

Replying to @⁨Screen_Shatter@lemmy.world⁩

It mattered because he could have fired you for cause on the spot, our entire legal/financial system is built on the assumption that you don’t mix business money with personal money. Your company accountant(s) had to write a paragraph explaining to the auditors how you made an innocent misclick mistake and company policy is very clear that they don’t do that, otherwise the auditors would have not signed your company’s financial statements.

Replying to @⁨Screen_Shatter@lemmy.world⁩

You caused additional costs to the company by making them do extra work. Do not underestimate how obnoxious accounting can be.

That’s not a defense of corporations, it’s an explanation of why they will get mad, and why it often is a firing offense if you do it for a large sum (because then it might even impact taxes as it can be viewed as compensation, or as a loan)

Replying to @⁨mrnngglry@sh.itjust.works⁩

Blame the dad

Honestly, it shouldn’t be legal to pull more than like 100 USD off a card without re-verifying the card holder. Fuck these companies that take your card once and have no fucking limit on how much they’ll pull from it without verifying it’s you.

Sure, you should have a limit on your card. That doesn’t make it okay for others to exploit you when you make an obvious mistake. Let’s not pretend these companies aren’t aware how much money they’re making off people’s kids spending more money than they’re allowed to.

Replying to @⁨mrnngglry@sh.itjust.works⁩

  • 9 yo Kid is making vidya
  • Doesn’t have many viewers
  • Want to make kid happy
  • Spend 20 $ on ads
  • maybe_a_couple_views.png
  • Three weeks later
  • I’m literally 118 009 $ in debt

MFW

Honestly, if you can’t understand how absolutely debilitating this is over a tiny misstep, I hardly know what to say. People commit manslaughter and get off easier that this. It’s in no way reasonable to say that “Oh, you shouldn’t have used the company card to pay 20$ for your kid - you deserve life-ruining debt”.

Replying to @⁨Duamerthrax@lemmy.world⁩

Sure, I’m not advocating for doing what he did, regardless how he paid for it. I’m putting myself in the shoes of a young father that just wanted to make his kid happy and didn’t properly consider the bigger picture.

People buy their kids all kinds of things that are bad for them with the best intentions. We usually don’t conclude that they deserve debilitating debt as a consequence.

Replying to @⁨thebestaquaman@lemmy.world⁩

a tiny misstep

Multiple colossal missteps.

you shouldn’t have used the company card to pay 20$ for your kid

Correct. He should have spent $0 on a company credit card for his kid. He could have spent $20 from his own personal card, which presumably would have more reasonable limits. He should have ensured the card required a pin to use so that unauthorized charges couldn’t accrue.

I feel bad for him, too, but he’s incredibly stupid and I don’t see why anyone else should have to cover his ass for his own fuckup.

Replying to @⁨SnoopSqueak@lemmy.today⁩

These companies literally design their product with the intention of making people overspend. As long as micro transactions have existed, the problem of kids over spending their parents money because they were allowed a single purchase has been a problem.

The companies in question are making bank off this. They know it’s an issue, and they actively exploit it to make more money. It’s extremely unethical.

Replying to @⁨thebestaquaman@lemmy.world⁩

At the same time, all my coworkers leave their shit logged in all day at several computers walk around and use random computers logged in with other people’s stuff and they look at me like im an asshole because i put a lock screen password on my machine. (Im the one doing what’s actually written in the employee handbook of course).

So yeah, i yearn for the day they make a six figure fuck up because of shit like this.

Replying to an earlier post

Yeah I’m with you.

An extra $100k debt as a young dad will absolutely change your retirement dramatically.

Yes this guy fucked up but the detrimental outcome is not commensurate with the fuck up.

It would be trivial for Google to detect that something is likely wrong with this account, and not doing so is predatory. I’m sure they make many millions in this way every year.

Replying to @⁨Tollana1234567@lemmy.today⁩

if the child can read setting something like an ad campaing of can be pretty straigtforward.

A few years ago i found out that my reddit accound had some free credit and was thinking about using it for something silly and it was very very easy. (seems like companies like getting money for ads)
The free credit was not much so they definetly wanted me to spend more

Replying to @⁨Tollana1234567@lemmy.today⁩

Dave said that after the boy complained about views, he set up a roughly $20 promotion and talked through the steps aloud: set a budget, select who sees the ads, hit run. The boy then created his own campaigns, and Dave said his son did not understand the $20 as a limit. “The credit card, it just says approved every single time,”

YT has a simplified interface to promote videos. It’s not as complicated as a regular Google ad campaign setup

Replying to @⁨SkaveRat@discuss.tchncs.de⁩

I need to confirm my online purchases through my banking app. But I willingly dont connect my banking details anywhere.

I find it weird that payment details can be stored for one-click purchases later on. It is just so highly and easily abused.

We dont accept this kind of payment behavior at a store for obvious reasons, but online it is considered normal? I guess it maximises profits, which are important.

And when these carefully designed systems for low barrier purchases are abused by a child, all responsibility goes to the parent?

Wild how normalised this behavior is.

Replying to @⁨amzd@lemmy.world⁩

It was the dad who entered the card number. It was his fault. He created a Google advertising profile, but his business card on it, and then handed the reins to a child.

The biggest issue here is that dad thought he could embezzle $20 at a time, but accidentally did $120k all at once. lol. lmao even.

Lack of constant online surveillance is a good thing, btw. Expecting Google to have caught this doesn’t make any sense.

Replying to @⁨chewypoops@lemmy.world⁩

The guy you’re responding to has a valid point.

No way the son would get away with these actions at a physical store. “My dad was in here earlier, you saw him, i like to keep using his credit card tho, thanks”

Gee, I wonder why scamming is so huge after turning the digital market in to full “end-user responsibility” and tech companies removing carefully curated practices over the centuties for profit maximization.

Google earns billions of these scummy tactics to get users to spend as much as possible by removing any barriers of control and security. Why dont they get any of the responsibility?

Replying to @⁨Jax@sh.itjust.works⁩

The problem there is that the adult made the account and started the transactions and (presumably) completed all verifications required. This looks an awful lot like the parent is primarily at fault, doing just a little bit of sparkling embezzlement for his kid’s youtube career.

Now, the shoe on the other foot, I don’t think 9 year-olds should be allowed to be “content creators”. The whole thing just feels like child labor modernized. Which ends up in a strange place when I think about child actors, because it also feels like forced child labor but everyone seems to be OK with that apparently…

Replying to @⁨return2ozma@lemmy.world⁩

Seems to me that this is a dual fail. The father should have monitored his kid more closely and not used his company card for this, but Google should have noticed the unusual spending pattern and flagged it somehow—I mean, it looks like something someone might do using a stolen card, in which case Google might never have gotten its money, if you need a self-interested reason why they should have been keeping a more careful eye on this.

Replying to @⁨nyan@lemmy.cafe⁩

A $120K marketing budget for a single beat of a campaign would match a company with credit cards with limits that large. Usually you don’t use a credit card for marketing spending though and your Google bill is paid by a bank account. It should have been flagged but they could be using their company cc’s recklessly making this a normal transaction.

Replying to @⁨SirLeToet@lemmy.world⁩

I forgot to mention that this was on a freshly installed osx. I had just pulled Firefox and was looking for the homebrew website. Google was the default search. I normally have it set to the duck or qwant but I just hadn’t come around do it yet.

I also never click on the sponsored links as a matter of principle but I was in a hurry and I was getting sloppy. But was always because I didn’t want them to have even more money, not because I thought those links could be harmful.

They only have to be successful once…

Replying to @⁨return2ozma@lemmy.world⁩

So the goal was $20 on an ad campaign? Might as well light a $20 bill on fire. That won’t move the needle at all. Also why does a Minecraft channel of a nine year old need a advertising campaign. A nine year old has all the time in the world to learn how to make compelling content and grow organically. The goal for a nine year old shouldn’t be high subscriber/viewer count. The dad could have turned it into a teaching moment when the kid complained about low viewership instead of throwing money at it no matter how small it was supposed to be

Replying to @⁨SkunkWorkz@lemmy.world⁩

Might as well have been a teaching moment.

“Here’s 20 bucks, let’s run some ads and see how it impacts your channel”

“Didn’t change much? Well, wouldn’t you rather spend that money on something else instead?”

Part of teaching kids about the Internet is showing what ads are, the way companies use them and that there’s always a reason you’re getting shown them

As a kid I wanted some shitty toy and my mom went “well, if that’s what you want to spend your allowance on, sure. But I think it’s probably not as good as you think”, only for me to realize that she was right after I got it

Replying to @⁨return2ozma@lemmy.world⁩

Dave said he entered the company card himself to buy Robux for his son, and it then sat saved on the Google account that also carries his work email, calendar, and files. Dave did not say why he used the company card for that purchase.

Well I don’t have much sympathy here. He used the company card to buy his son Robux. There was no reason to do this, he should have used his personal card. So maybe he thought he could skim a little money off the top for personal use and it ended up biting him in the ass.

Replying to @⁨Crozekiel@lemmy.zip⁩

At my company the direct manager approves the detail - although if the total looks reasonable for the assignment they don’t scrutinize individual expenses - then above that there are automated flagging checks only. If mixed in with legit expenses, and the description or vendor type or whatever didn’t trigger the automated flagging, $20 for something inappropriate would never be caught.

Replying to @⁨RememberTheApollo_@lemmy.world⁩

don’t you typically have to confirm if you want to save a card to your account as well? like I get pop-ups every time I manually type in my card cause I don’t trust websites saving that info for more than I need it to. My parents specifically never saved their cards onto my sibs and my accounts to avoid frivolous spending. it’s an awful situation to be in, but the dad kinda reaped what he sowed here

Replying to @⁨return2ozma@lemmy.world⁩

Oh well, looks like it’s the company’s problem now since it’s their card. They should be more careful. Hope they have fun dealing with YT.

Anyway everyone needs to go to that kids minecraft YT channel, subscribe and hit the bell icon. Also sign up for his highest Patreon tier. Don’t forget to donate to dad’s legal fund.

And use your company card if you got one.

Replying to @⁨return2ozma@lemmy.world⁩

ITT: person deserves life changing debt and losing his job because he made a mistake

Cmon yall, you can be critical of someone’s actions while also recognizing 6 figures of debt is absurd and not a reasonable outcome of this.

What really should be the case is that the dad learns his lesson, loses company card access, kid learns his lesson, google writes it off, and the kid’s account is permanently banned.

We don’t need to ruin someone’s life for this

Replying to @⁨Baguette@lemmy.blahaj.zone⁩

Right?

I swear people hearing stories like this want the absolute worst outcomes for everyone possible with 0 empathy.

He likely used the company credit card once, got some pop-up and instinctively clicked “yes” as most people do causing the card to be saved to the browser.

I’m sure the dad will find a way to reverse the damage (or at least greatly minimize it) and both will have learned their lesson.

Replying to @⁨rumba@lemmy.zip⁩

100k offense from negligence. I’ve not worked anywhere that would shrug that off. Of course, he could be family or otherwise protected.

I’ve seen negligence cause costs approaching 100k at my current job (and thankfully leadership has changed so that isn’t happening anywhere near as much) but the way I see it, if he’s a really good employee and Google writes off the charges he could possibly narrowly keep his job. But I don’t see him keeping his job if Google doesn’t write off the ad fees. (Barring of course being owner/family to owners)

Replying to @⁨87Six@lemmy.zip⁩

This post is making me realize the position I’m in and how I got here.

My seven year old has my old switch, and uses that account. He always asks before buying anything and has never bought anything without permission. But he uses my Nintendo account, which is linked to my PayPal, which is linked to my credit card.

This card used to have something like $7000 limit. Last I checked though it’s at 32k limit. I should probably set some kind of spending limit just in case on this setup.

Replying to @⁨87Six@lemmy.zip⁩

My parents would never tell us what the money situation is, which is both a curse and a blessing. They would just say there was no money for it so I didn’t understand the concept that well. Took high school to learn about balancing checkbooks and such to fully comprehend what they were saying.

I think parents should have a talk to their kids about finances in general though, not the nitty gritty, but understand how much goes into X to ensure Y. To find out the real value of a dollar in a more tangible way so they know, when mom and dad say they have $1K at the end of the month, that’s a hard cap, and they may soft cap it to keep savings for emergencies.