Retailers are pulling back from self-checkout after years of theft, errors, and questionable time savings

Retailers within the same chain seem to have different policies on how many check outs are staffed.

I’m in Australia and buy our groceries from woolworths.

There’s one I go past on my way home and there’s very rarely any proper checkouts manned. There’s usually one “express” at which you can only buy 12 items or something, but there’s usually several people queued there.

The other one where we go to do our weekly shop always has several proper checkouts manned. Usually when there’s more than 1 person being scanned and 1 waiting they will call over the PA to get another staff member to open another lane.

IDK who’s decision it is or what strategy they follow to decide which stores will do check outs what way.

Grocieres…from Woolworth? Funny. Here (Germany) it’s just a horribly shitty dollar-store without any food.

The Australian Woolworth is a totally unrelated company.

In Germany the Woolworth GmbH was originally founded by the American Woolworth, but then sold off. The American one essentially died later.