posted in Technology

LG responds to TV spying allegations

Earlier this week, Gamers Nexus, Level1Techs, and independent security researchers detailed some alarming findings about how LG’s TVs are logging and uploading data on its users. Now the company is pushing back against those allegations, saying that “Some recent media coverage may have contributed to misconceptions about how LG smart TVs work.”

LG released a statement in which it claims that its “TVs do not continuously record or transmit users’ conversations,” and that wake-word detection is all processed locally. However, the word “continuously” is doing a lot of heavy lifting here as Gamers Nexus demonstrated an LG TV keeping extensive logs of ambient conversations long after one would assume its AI assistant had stopped listening.

www.theverge.com/tech/994333/lg-responds-to-tv-spying-allegations
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Replying to @⁨mesamunefire@piefed.social⁩

I have two of them…but I only use them for streaming from my plex server so they’re completely isolated from the internet. As far as I’m concerned I’m happy if it never connects to the internet.

But no, next TV will most definitely not be an LG… Though I’m not sure what the options are, all TV’s are smart TV’s these days… Fuck it, maybe I’ll just find a 65" dumb monitor and put it on the wall.

Replying to @⁨Appoxo@lemmy.dbzer0.com⁩

From looking around out of curiosity when this stuff about LG TVs came out, Samsung sells explicitly Non-Smart 65" Hospitality Displays, but they cost $1030 (US), which is over twice as much as their consumer TV with the same specs.

Also somebody pointed out Spectre TVs (which seem to only be sold in the US, and I couldn’t really find an European equivalent, the closest being a Spanish brand whose largest non-smart TV is only 40").

I couldn’t actually find any large dumb monitor except for the ultra-wide curved ones, but I only looked around for half a hour or so.

Personally, the way I already use my TV (wired to a Mini-PC running Linux and Kodi, which has Series and Movies as video files as well as using free IPTV for live TV, and I even have a wireless remote for it so it’s used just like you would a traditional media player or Smart TV) is already perfect for a dumb monitor.

(A more straightforward way to get a privacy respecting setup like this would be to install LibreELEC on something like a Pi or a Mini-PC and get the same kind of wireless remote as I have - my setup is only as it is because I didn’t know about LibreELEC back when I put it together plus it also works as a home server as well as my home NAS, since an N100 Mini-PC is very overpowered to just work as a Media Player).

It really seems that the only way to keep at least some privacy is to ditch corporate devices altogether and just put together your own media player box (which, as I wrote above, is pretty straightforward with something like LibreELEC).

Replying to @⁨Aceticon@lemmy.dbzer0.com⁩

but they cost $1030 (US), which is over twice as much as their consumer TV with the same specs.

Subsidized by ads, makes it cheaper. Personally I am willing to pay it (to some degree)

I couldn’t actually find any large dumb monitor except for the ultra-wide curved ones, but I only looked around for half a hour or so.

Chromecasts are not able to cope with anything other than 16:9. :(

(A more straightforward way to get a privacy respecting setup like this would be to install LibreELEC on something like a Pi or a Mini-PC and get the same kind of wireless remote as I have - my setup is only as it is because I didn’t know about LibreELEC back when I put it together plus it also works as a home server as well as my home NAS, since an N100 Mini-PC is very overpowered to just work as a Media Player).

What does it matter if TVs like LG do ACR on HDMI content?
For actual privacy it requires at the very least a display with nothing other than hardware to decode a video signal.

Replying to @⁨Appoxo@lemmy.dbzer0.com⁩

Oh yeah, you want dumb everything else beyond the little box that you control which has the “smarts” and something like Linux and Kodi on it.

Even having Windows on that box would pretty much guarantee you have no privacy.

As it so happens, in my experience of over a decade using Media Players to play videos on my TV (since well before Android TV and Smart TVs) it’s even the most economic option: the life-cycle of the hardware that plays videos is a lot tighter than the life-cycle of the actual display - unless you’re running after the bleeding edge, you more often have to replace the video playing hardware because it doesn’t support newer video codecs than then display - so it’s cheaper to have those things be separate so that you don’t have to replaced the whole thing every few years just because the cheaper part - the processor - can’t decode newer codecs and instead can just replace the “smarts” and not spend any money on the stuff that still works fine (and is actually more expensive).

Further, if one does like I do and actually use that box for more things (my Media Player Mini-PC is also a home server and home NAS), that’s yet another way that such a setup ends up being cheaper because it’s being used to do the work of 2 or 3 things.

I suspect even if one pays twice as much for a non-smart “Hospitality Display” to have alongside your own self-made Media Player box, it’ll still end up cheaper because in 5-10 years’ time that display will still be just fine even while that box might need upgrading due to new video codecs.

Replying to @⁨Aceticon@lemmy.dbzer0.com⁩

I have a 43 inch samsung hospitality tv on the merchant ship I work on and it’s the absolute worst display made since… The brightness is beyond terrible, colors are beyond dull and the speakers have more in common with the nokia 3310 than anything made past 2007.

Don’t bother. Find a decent tv where you can remove the wifi functionality from physically or via software (jailbreaking, service remotes and such).

Also I was in japan and some hotels actually had some decent custom software (eg. "Hospitality) tvs that might be able to be found … Somewhere.

Replying to @⁨spaghettiwestern@sh.itjust.works⁩

(paraphrasing, but)

From just the BSSID these TVs are collecting they know your precise fucking location and can pinpoint it based on signal strength to the nearest street. WiFi Positioning System is cursed. Amazingly, BSSID can also tell you who the customer is based on “public” records since ISPs keep track of this kind of thing when they hand out free routers.

Replying to @⁨spaghettiwestern@sh.itjust.works⁩

I personally have no misconceptions about the intrusive data collecting, aggregating, identifying and reselling that LG is doing with their residential customers via their televisions, nor about the entitled way LG and its corporate representatives and officers have spoken about their right to gather it.

“We own the glass,” they repeat, as though that means they also own whatever is spoken beyond the glass in the same house. In reality, they own neither.

Nor am I misled by LG’s weasel words that address problems not ever specifically raised, while completely swerving around actual problems publicly demonstrated with their products.

But I will say they are laboring under a serious misconception if they think I will ever buy one from them. They can fuck ALL the way off with that shit.

Replying to @⁨inquanto@lemmy.world⁩

Yes you’re still effected.

It’s not unreasonable to assume it may have been connected to the internet unbeknownst to you if there’s been an unsecured network close by that your tv could connect to.

An attacker could (and gamers Nexus demonstrated this) connect to your television and read transcripts of things you’ve said in your house when you didn’t realise your tv was listening. If you’ve never used the voice recognition wake word around your tv you might be ok, but an attacker can also change the wake word to something you might casually say (they showed this too)

If you do own an LG tv it’s worth watching the gamers Nexus video to fully be aware of what is happening.

Replying to @⁨Tja@programming.dev⁩

Nah, they used the wrong one. It’s not a big deal, but I like having easy ways to help remember common misspellings or weird things. Like on two axis graphs, the X and Y coordinates sometimes get confusing. So, in order to remember which coordinate is which, X and then Y, and then you have to RUN (horizontal, X) before you JUMP (vertical, Y). I heard that from some teacher when I was a kid and never forgot.

Replying to @⁨spaghettiwestern@sh.itjust.works⁩

One thing I think a lot of people tend to miss when dealing with executive interviews, PR statements, and company advertising is that often times how a company defines a given term and how the actual dictionary and everyone in the world defines that term are not the same thing unless it is legally required.

Textbook examples:

Telsa, Musk, and self driving: Musk and Tesla define it as essentially what everyone else called lane assist. Then they have “full self driving” for what is supposed to be the thing everyone else would think of as self driving.

OpenAI, Sam Altman, and AGI (artificial general intelligence): No one in the AI industry has an agreed upon definition of what AGI even means. The AI labs just throw it out there for hype and funding rounds and tweak the meaning to them as they need. To most normal people I would suspect AGI means “a machine that knows its a machine and is at least as smart as the average person”.

Point being when LG says “ its TVs do not continuously record or transmit users’ conversations,” that can mean literally anything they can twist human communication methods to mean in their specific context. And it is usually the one that makes them the most money.

An image of a faceless human silhouette (chest up) with exposed microchip contacts and circuitry erupting from its open head. This visual metaphor explores transhumanism, AI integration, or the erosion of organic thought in the digital age. The stark contrast between the biological silhouette and mechanical components highlights themes of technological dependence or posthuman evolution. Ideal for articles on...Ars TechnicaWhat is AGI? Nobody agrees, and it’s tearing Microsoft and OpenAI apart.Several definitions make measuring "human-level" AI an exercise in moving goalposts.

Replying to @⁨ouch@lemmy.world⁩

A pre-dispute contractual clause that removes those consumer jurisdiction rights is generally restricted.

Separately, under the EU Unfair Contract Terms Directive, a standard term that effectively excludes or hinders a consumer’s ability to take legal action can be considered unfair and therefore not binding on the consumer.

eur-lex.europa.eu/eli/dir/1993/13/2022-05-28/eng

eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX…

Replying to @⁨spaghettiwestern@sh.itjust.works⁩

I have an LG tv and I use the Prime streaming app. I recently started working out after about a year of not. Never googled anything or told anyone or anything, just said out loud to myself to get out my floor mat for pushups and whatnot, and not just use my rug. The very next day, I’m suddenly getting Kachava ads on Prime again, which is a healthy liquid meal thing.

Replying to @⁨Rennmaus@feddit.org⁩

Most of the things I’ve seen basically say ‘no’.

There are commercial displays that don’t have spyware / connectivity, but they tend to have significantly lower refresh rates / HDR / etc. even if they are 4k. And they’re several times the price of consumer TVs, at least in part because they aren’t being subsidized by selling them at a loss to make money on ads.