posted in Technology
Nobody Will Say Why Every Major AI Chatbot Suddenly Went Down Yesterday
futurism.com/artificial-intelligence/nobody-saying-why-major-chatbot-outageReplying to @GolfFoxtrotLima@sh.itjust.works
It was a good time to call customer service for a lot of products. Instantly got a human when I called newegg and she was so scattered she gave me a full refund and they paid for my replacement which was a total of $900. They were probably so overloaded with calls they’ll never notice what happened. They even did the fastest delivery option on a Sunday, it’s already on its way!
Replying to @tidderuuf@lemmy.world
Seems like “instantly” getting a human and them being overloaded don’t go together.
Got lucky in the queue too, I guess.
Replying to @DarrinBrunner@lemmy.world
Well it was instantly in the sense of immediately picking up, putting me on hold for 2 minutes, getting some info, putting me on hold again for 2 minutes, asking what issue was, waiting 2 minutes, heard them put me on hold briefly again, then about 5 minutes of apologizing while saying it will be refunded and replacement shipped. I could hear a call center like atmosphere in the background with quite a few people talking so I’m guessing it was all hands on deck.
Next time this happens I’m going to call a few places and see about getting some free shit. Screw these companies, I paid enough with my time and their stupid bot answering system.