posted in Technology
Retailers are pulling back from self-checkout after years of theft, errors, and questionable time savings
www.techspot.com/news/114106-retailers-pulling-back-self-checkout-after-years-theft.htmlemoji1
Replying to @BillionaireStew@lemmy.world
Conversely, my local Sam’s club is doubling down, but…weirdly. They changed the layout of the self checkouts, and then removed several normal lanes so there’s only 2 normal lanes at all. Here, Sam’s is frequented most by older folks who hate self checkout. It was an incredibly stupid move.
Replying to @kayohtie@pawb.social
Sam’s in many locations has the thing where you scan items (by phone camera) in real time in the app as you place them in your cart. This is a way better experience because you pay by credit card in the app, then walk straight out of the store.
There’s literally no point to going through a normal lane at Sams, unless you’re buying a gift card that can’t be activated in the app purchase.
Replying to @mctoasterson@reddthat.com
We have it but I’m on my partner’s parents membership so I just gotta carry the barcode around instead.