posted in Technology
Nobody Will Say Why Every Major AI Chatbot Suddenly Went Down Yesterday
futurism.com/artificial-intelligence/nobody-saying-why-major-chatbot-outageReplying to @â¨GolfFoxtrotLima@sh.itjust.worksâŠ
It was a good time to call customer service for a lot of products. Instantly got a human when I called newegg and she was so scattered she gave me a full refund and they paid for my replacement which was a total of $900. They were probably so overloaded with calls theyâll never notice what happened. They even did the fastest delivery option on a Sunday, itâs already on its way!
Replying to @â¨tidderuuf@lemmy.worldâŠ
Seems like âinstantlyâ getting a human and them being overloaded donât go together.
Got lucky in the queue too, I guess.
Replying to @â¨DarrinBrunner@lemmy.worldâŠ
Having done customer service and tech support before, I doubt rhey were overwhelmed in any sense that caused them to do a refund/replace they wouldnâtâve otherwise. Thatâs not how that works. Their rules donât change based on call volume.