posted in Technology
Retailers are pulling back from self-checkout after years of theft, errors, and questionable time savings
www.techspot.com/news/114106-retailers-pulling-back-self-checkout-after-years-theft.htmlemoji1
Replying to @BillionaireStew@lemmy.world
This seems very US coded. In euro they’re doubling down even with self scan on the phone or with a tool they give me. I scan them as I put them in my cart and at checkout I just pay and leave. It’s awesome.
Replying to @MashedTech@lemmy.world
I’m learning a lot in this thread about European dystopia. I guess if y’all like it to each their own. Over here in the US, we’ve had enough.
Replying to @chilicheeselies@lemmy.world
US here. Scan-as-you-go plus self checkout is amazing. Lay out your reusable bags in the cart when you arrive then pick-scan-bag through the store. Self checkout becomes a 2 minute process at most, no matter how many items you have and everything’s already bagged for the trip home.
Our local store (Stop&Shop) is rather trashy compared to competitors but we go there because of the fast scan and self-checkout process.
Replying to @chilicheeselies@lemmy.world
The thing is, where I live the system works well. It doesn’t make UX choices that make it hard to use, assuming that people are stealing all the time. It’s fast and easy, although so are the human manned checkouts, which also exist and are fine.