Retailers are pulling back from self-checkout after years of theft, errors, and questionable time savings

I was astounded the other day when I visited a town that had a nice busy grocery store. It was like what I imagine the 70’s were like. They had 20 lanes OPEN with cashiers quickly and efficiently ringing up items, much faster than I could, with baggers neatly and efficiently filling the bags. There were no waiting lines because everyone found a cashier lane to walk right up to as the last person was finishing up.

It was ten times faster than a self checkout.

I rarely see that anymore. Its usually one lone cashier and a bunch of people waiting for a self checkout machine.