Nobody Will Say Why Every Major AI Chatbot Suddenly Went Down Yesterday

It was a good time to call customer service for a lot of products. Instantly got a human when I called newegg and she was so scattered she gave me a full refund and they paid for my replacement which was a total of $900. They were probably so overloaded with calls they’ll never notice what happened. They even did the fastest delivery option on a Sunday, it’s already on its way!

Seems like “instantly” getting a human and them being overloaded don’t go together.

Got lucky in the queue too, I guess.

Or just maybe the queue goes faster when the system can’t just stall everyone in limbo, having long"conversations" with chat boys that won’t get them anywhere and eventually quitting in frustration. If they all go directly to a person, the simplicity of the problems and solutions becomes evident and they’re quickly resolved.