posted in Technology

New EU law requires devices to be repairable - Every phone, television or washing machine you buy in Europe must be easier to repair starting tomorrow. That’s when the European Right to Repair Act takes effect

The products covered by the obligation to repair currently include:

  • washing machines and washer-dryers
  • dishwashers
  • refrigerators
  • electronic displays
  • welding equipment
  • servers and data storage products
  • mobile phones, cordless phones and tablets
  • tumble dryers 
  • e-bikes and e-scooters batteries (from 18 February 2027)
  • local space heaters
www.nporadio1.nl/fragmenten/nos-met-het-oog-op-morgen/019fb4ba-4def-735d-a758-1ba6b55e6f79/2026-07-30-apparaten-verplicht-repareerbaar-door-nieuwe-eu-wet
NPO Radio 1Apparaten verplicht repareerbaar door nieuwe EU-wetIedere wasmachine, telefoon of televisie die je vanaf morgen in Europa koopt, moet beter repareerbaar zijn. Dan treedt namelijk de Europese Right to Repair Act in werking. Wat dat in de praktijk betekent, bespreken we met Ruth Mugge, hoogleraar Ontwerpen voor duurzaam consumentengedrag aan de TU Delft, en Oscar Visser, CFO van Fairphone.

Replying to @⁨leds@feddit.dk⁩

I can go one further, if you ever want to do a warrenty claim with coffeemate, regardless of how small, they require you to cut the power cord.

I bought a cheap coffeemate coffee maker, and the anti-splash valve that prevents it from brewing fell off, and I lost the o-ring that was part of it as a result.

After 3 different contact points with coffee mate as their public listed email only warranty contact was incorrect and then was bounced to a couple more emails, they agreed it was a manufacturer problem, and that it was covered, but they wanted me to cut the power cord and show proof that the unit was no longer functional, because instead of sending me a 10¢ if that o ring, they wanted me to destroy a other than that one comp a perfectly functional unit, so they could send a whole new unit in it’s place.

I bought a cheap oring set on amazon, so now I have more than I would ever need of orings but, at least it’s less wasteful.

Replying to @⁨jjj@lemmy.blahaj.zone⁩

yea I found it weird as well. I assume they figure most people don’t have the skills to just connect it again.

When I was looking into it, it’s common practice for kitchen appliance warranties to have that as a requirement for warranty support when they are giving a replacement, likely they are trying to disincentivize someone getting a replacement for a minor issue, and then reselling one of the two appliances they have to make a profit, which I do understand for replacements but… in my case why not just send the replacement part… it likely could even go via an envelope and only pay the price of a stamp.

Theres no way paying to send a whole coffee maker is cheaper than sending a o-ring or a washer…

Edited ⁨⁨Aug⁩ ⁨2⁩, ⁨2026⁩, ⁨20:52⁩⁩en