posted in Technology
Retailers are pulling back from self-checkout after years of theft, errors, and questionable time savings
www.techspot.com/news/114106-retailers-pulling-back-self-checkout-after-years-theft.htmlposted in Technology
Retailers are pulling back from self-checkout after years of theft, errors, and questionable time savings
www.techspot.com/news/114106-retailers-pulling-back-self-checkout-after-years-theft.htmlReplying to @BillionaireStew@lemmy.world
The article talks about time savings but it was always about labor costs and I have a hard time believing it didn’t deliver on that front.
Replying to @OriginalTangle@feddit.org
If you put your blinders on and only look at that one line on the spreadsheet, it was probably “successful” in that regard. They pay fewer employees, full stop.
But that doesn’t take into account the fact that the machines themselves are extremely expensive up front, have a nontrival setup cost, require ongoing maintenance, assuredly these days come with some manner of mandatory service contract attached, and the monetary losses from theft on the machines are huge. So whether or not any large businesses actually came out ahead on the proposition as a whole is questionable, and I don’t have the data to support a conclusion there either way.