posted in Technology
Retailers are pulling back from self-checkout after years of theft, errors, and questionable time savings
www.techspot.com/news/114106-retailers-pulling-back-self-checkout-after-years-theft.htmlposted in Technology
Retailers are pulling back from self-checkout after years of theft, errors, and questionable time savings
www.techspot.com/news/114106-retailers-pulling-back-self-checkout-after-years-theft.htmlReplying to @BillionaireStew@lemmy.world
Shitty thing is they won’t hire more cashiers when they shut these off.
Replying to @MantisToboggon@lemmy.world
Guessing they’ll also raise prices when they simply return to previously normal operations.
Replying to @meco03211@lemmy.world
Thur raised prices when they put them in, they will raise prices when they remove them.
All actions lead to raising prices.
Replying to @MantisToboggon@lemmy.world
I really wonder who these retailers are. Like, my grocer typically has 2 human and 12 self checkout open, and it’s no question which of those is going to be faster for someone pushing less than a full cart. They don’t even have the floor space to build twelve more full service checkouts. Reminds me of the bad old days when I’d go to the store and they’d have every human checkout line open, every one of them with 5+ people in line, and it’d take 30 minutes just to check out. If you’re a retailer that only processes a couple dozen patrons an hour, then yeah, I can see where a few self-checks wouldn’t be any benefit.
Feels like we’ve reached the enshittification phase of self-checks: big stores are now so beholden to the technology that the vendors can jack up their prices to where self checks cost the store more than a full-service checkout, but they can’t go back because there’s no staff and no space.
Replying to @MantisToboggon@lemmy.world
My local grocery had self checkout for about a year before ripping them out and putting normal ones back in. They don’t seem to be understaffed.
Not all stores are awful on all fronts. They don’t have chairs for their checkout people yet though.