posted in Technology

€2.99 or €3.49? Proton VPN's Pricing Test Exposed

cross-posted from: lemmy.world/post/50434194

Proton VPN’s pricing page exposed an ab-test identifier linked to two VPN Plus prices: €2.99/month (70% off) and €3.49/month (65% off). Repeated testing produced B → A → B → A → B, with the variant matching the rendered price each time. €12 difference over 24 months.

thecybersecguru.com/news/proton-vpn-ab-testing-price-difference/
Proton VPN AB testingThe CyberSec GuruProton VPN Is Showing Different Prices: Inside Its €2.99 vs €3.49 A/B Test | The CyberSec GuruAn investigation into Proton VPN's pricing page found an A/B-test tag linked to two VPN Plus prices: €2.99 and €3.49 per month

Replying to @⁨UnLocoPoco@lemmy.world⁩

Can someone articulate what is wrong with this? It intrinsically feels wrong to me, but when I think about it I dont really have any good reasoning why this would be bad.

We expect a standard price and it feels bad when we find out someone else got it cheaper.

But the consumer should be operating the same, they review the deal and if its a price they are willing to pay they go through with it.

en

Replying to @⁨Fizz@lemmy.nz⁩

It’s because despite what economists believe, prices are not determined fairly by the market but are dictated supply-side. So this kind of “testing” is one of the more blatant ways in which consumer trust is violated in the name of maximizing profits. It makes it obvious that you’re not paying a fair price for a service or product, but a price that was dictated for someone else’s convenience without taking your interests into account at all, violating the social contract.

Replying to @⁨Peruvian_Skies@sh.itjust.works⁩

IF the testing was purely random assignment of price points to gauge the markets ability to support a higher price, I think that is capitalism operating normally.

Now, on the other side, if the pricing changes were based on using the customers own data and spending habits to determine what a specific customer could be squeezed for, it is unacceptable and should be boycotted.