posted in Technology

Sony Implements New Customer Harassment Policy Following Backlash Toward Its Plans to Stop Making Physical Game Discs

Sony went on to say that it takes a “firm stance” against such behavior, which includes examples like “persistent and repeated, or prolonged, demands, excessive or unreasonable demands for compensation or apologies, and abusive language, threats, slander, and other similar behaviors.”

Other examples included “forcing someone to prostrate themselves” and “visiting our offices or related facilities without permission.” If any such behavior is confirmed, Sony says it may “restrict or suspend customer service” to protect its employees — and, if necessary, contact “police, lawyers, etc.” to take legal action or begin criminal proceedings against them.

www.ign.com/articles/sony-rolls-out-new-customer-harassment-policy-after-physical-disc-controversy-sparks-backlash

Replying to @⁨Gladaed@feddit.org⁩

So I guess the whole “we removed things from your console that you paid for because we lost a license” doesn’t count then.

If I buy a car from a dealership, and the dealership has my car towed after I’ve paid for it because Ford or whoever pulled a contract, you bet your ass I’m going to harass the dealership.

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