posted in Technology
Y Combinator “Customer Surveillance” Startup Says “Every Company Will Soon Assign an AI Agent to Every Customer to Watch Their Every Move”.
futurism.com/artificial-intelligence/y-combinator-outlit-customer-surveillanceposted in Technology
Y Combinator “Customer Surveillance” Startup Says “Every Company Will Soon Assign an AI Agent to Every Customer to Watch Their Every Move”.
futurism.com/artificial-intelligence/y-combinator-outlit-customer-surveillanceReplying to @eicker@lemmy.world
They took »know your customer« and somehow arrived at »assign them a tireless digital stalker.« The founder says there’s no need to inform anyone because it’s legal, which is a fascinating way to announce that ethics has been laid off and its job outsourced to the legal department. Peak Silicon Valley: replacing customer relationships with the CIA, the Customer Intelligence Agents.
Replying to @eicker@lemmy.world
Never will happen. This is another engineers dream. It’s simply way too costly to burn tokens for every customer.