Retailers are pulling back from self-checkout after years of theft, errors, and questionable time savings

As someone who finds interacting with register attendants painful, and doesn’t steal, this is unfortunate news.

I’m a introvert and hate dealing with people, but for some reason I don’t like using the self-checkout. I don’t know why. But anyway, I recommend moving to Finland. My interactions are as follows:

A very quick eye contact with a nod as a hello.

I pay, receive the change, say thank you.

I go away.

There is no small talk or push for registering for their bonus card systems, etc, here. You go in, do your thing, say thank you, go away. And saying anything is optional. I do it because I feel like that’s the least I can do for the poor person who has to deal with humans all day. But often I see people not even look at the checkout person, just stare at the register until it gives out a number, pay and bugger off.

I’m sure you know the old joke:

When he talks to you, he looks at your shoes instead of his own.

Indeed I do :)

Cool :)

A Swede is visiting his Finnish cousin. They are sitting in a boat, drinking beers and fishing. After the 8th beer, the Swede asks “so, hows the family?” And the Finn replies “did we come here to drink or to talk?”