Retailers are pulling back from self-checkout after years of theft, errors, and questionable time savings

I don’t get why people think they will be more efficient and faster than someone who’s used to pass products all day. Cashiers already know where to look for the barcodes and remember the codes for vegetables without having to look anywhere. Self-checkout is only faster in the beginning because few people use it. When it becomes the only option, prepare for even longer queues with people passing the products in such calmness as if they’re doing it in purpose

In many cases, I am faster than the available cashiers at my local grocery store, because they’re old. Also depending on what I’m buying, idc how my stuff is bagged so I can just throw it in a single bag and go vs them taking 3 bags to do the same thing.

But to me, the main reason to use self checkout is that I don’t have to interact with anyone. No conversation, no upsells, just me and a machine. The only reason I’ll go to a cashier is if I have a lot of stuff or if I’m buying alcohol.

You don’t think machines can up sell you? Ok.