posted in Technology

Woman Calls Out Doctor Wearing Smart Glasses During Consultation Where She Had To Take Off Her Clothes: 'They Need To Be Banned'

www.fashiontimes.co.uk/patient-privacy-concerns-meta-smart-glasses-1762492
Meta GlassesFashion timesWoman Calls Out Doctor Wearing Smart Glasses During Consultation Where She Had To Take Off Her Clothes: 'They Need To Be Banned'A woman's discomfort with a doctor wearing smart glasses during a consultation has sparked debate over privacy and the use of camera-equipped technology in healthcare settings.

Replying to @⁨scrubbles@poptalk.scrubbles.tech⁩

I totally get what you’re saying.

However, it is kind of funny (interesting?) that people will trust that there isn’t a hidden camera in the exam room without question, but mistrust someone who has a camera openly displayed, but off, in the exam room. As if the reminder that cameras exist is what negates that trust, not the risk of being recorded.

This is more of a philosophical musing than a defense of wearing a camera into an exam room.

en

Replying to @⁨joe@lemmy.world⁩

The point is, say Meta, Amazon, google… etc… are known for collecting video and audio at times the owner has not intentionally triggered it to do so. Sued for what should be HIPPA violations, to my knowledge HIPPA is pretty darn strict, even if there hasn’t been an actual breach. Like say, leaving a computer open and logged in to your medical record system unguarded near your waiting room, is still a huge breach of HIPPA laws, even if no patient has ever walked up and looked at the screen.

Replying to @⁨TheFogan@programming.dev⁩

I’m sorry, it wasn’t a rhetorical question; I should have made that clear. You brought up HIPAA and spoke about it with some authority so I assumed you’d know.

A phone can be recording audio in a pocket. I assume this would also be a HIPAA violation, so I’m guessing (keyword here) that just having the glasses in the room isn’t a HIPAA violation.

Still not advocating that doctors wear them, in case that needs to be restated.

Replying to an earlier post

I guess I understand your overall point It’s probably valid to say that phones shouldn’t be (though I suppose not against the law due to the laws not keeping up with the evolution of celphones).

I’d say smart glasses are in their current form, currently just a shock, because it’s their primary purpose. That’s basically why google glass flopped so spectacularly and the term “glasshole” followed their release almost instantly. Celphones do absolutely have the capacity to be turned into a spy device, even by accident or outside the owners control much like smart glasses. But I suppose the transition from snap shut flip phones to smart phones was kind of the slow burn that kind of made it not heavily thought up.

I do agree with the initial key point, IE smart glasses inherently make people feel uncomfortable and it’s basically waving in their face that they could be recorded at a moments notice if they aren’t already. It’s like technically I know that anyone I talk to, could have a concealed carry permit and may have a gun hidden on their person… but I’d feel far more unsafe being around someone with an AR15 strapped on him.

Replying to an earlier post

But I suppose the transition from snap shut flip phones to smart phones was kind of the slow burn that kind of made it not heavily thought up.

I recall that when smartphones were first coming into existence, there was a fair amount of pressure to legally require them to make camera noises when a picture was taken, for fear that someone might have their picture taken without their knowledge.

It’s like technically I know that anyone I talk to, could have a concealed carry permit and may have a gun hidden on their person… but I’d feel far more unsafe being around someone with an AR15 strapped on him.

This is an excellent additional example of the effect I was thinking about.

Replying to @⁨joe@lemmy.world⁩

The fact that they own the device? From the article it’s implied that the doctor wasn’t recording.

That’s the thing though, it’s multiple levels of trust required. Point is the device is connected to his phone, You don’t just have to trust the doctor not to hit the button to record (either intentionally or accidentally) but you also have to trust facebook not to have set the device to do some stealth recording outside of permission (again either intentionally or some sort of “accidental” system). Or also cyber attacks (IE doctors phone or glasses could have been infected by a virus that quietly enables the camera and sends the footage to some shady extra site). The presence of a cloud capable camera adds multiple layers of issues, beyond just the owner of the camera itself.

Replying to @⁨joe@lemmy.world⁩

I get the concept you are after, but also pretty widely disagree. Early adopters are either researched people that knows what it is and really want it… or they are really rich people that drop lots of money at the drop of a hat at anything that sounds shiny. As someone who used to do IT work for medical practices, I have to say, doctors more often are the latter. I got lots of really cool stuff that I could never afford from helping doctors with their personal stuff and them going “I bought this but realize I don’t know how to use it, and it’s too much work, do you want it”.

Replying to @⁨joe@lemmy.world⁩

This isn’t even a matter of illiterate or literate.

If someone is wearing a camera always assume it’s recording. There’s literally no reason to speculate on the owners intent or competency.

Many webcams now ship with lens covers these days. You wanna take a guess why that is and why you might want a lens cover for an internet connected camera you own and control?

Ignoring possibilities for malicious software being a concern, Meta having control over their product with an internet connected recording device with AI facial recognition bullshit baked in is enough of a reason for concern. And how often do we hear about company mishandling of data leading to private information leaking?

Oops my camera was on, oh no. Why even leave an opening for a careless mistake like that to happen? At the least you’re asking for trouble.

Medical exams can be scary enough for patients w/o having to worry about a camera on someone’s face pointed at them. Patients have a right to feel comfortable in a medical setting and it’s in doctor’s best interest that they feel safe so they can do their job properly.

As for the “whatabout” hidden camera bs. Maybe worry about the one pointed at your face before you worry about the one you don’t see. If you don’t trust your doctor to not have hidden cameras maybe it’s time to find a new doctor?

Replying to @⁨cannedtuna@lemmy.world⁩

Not arguing with your points (we agree), but regarding my comment about literacy (not the poster who responded):

I was implying that one needs a basic level of tech literacy to even think about cameras as always being on. (As evidenced by the OP, and the poster who replied to me)

As WE know, “I shut off the camera” does not mean the camera is not recording, and “I shut off the WIFI” does not mean the data is secure. Some do not know this.

Replying to @⁨joe@lemmy.world⁩

It does come down to trust, and if you walk into my doctor’s visit with a camera strapped to your face, you’ve lost mine. Doesn’t matter if it’s on or not. I distrust your descion-making abilities on a fundamental level. Plus, if they’re the kind of person who would try and film someone without them knowing, they’re also the kind of person to lie about it being off. But honestly, they might not even be trying to record surreptitiously, they might do it on accident. I’ve got a buddy who worked in IT customer support for a medical device company and would tell us horror stories, the amount of American doctors who have absolutely no fucking clue how basic technology works is staggering. Like truly scary, considering how highly we regard them and their presumed intelligence.

Replying to @⁨laz@pawb.social⁩

Does it matter whether the camera is on or off?

Don’t get me wrong here, I’m not advocating for bodyworn cameras (or any cameras) in exam rooms, on or off-- I just find it interesting where the line is.

From my perspective, if you think your doctor is a creep enough to surreptitiously record you in the exam room using a camera that’s on their face, then you can’t rule out that they’d do it in ways that would be more difficult to detect. And if you do trust them not to record you with a hidden camera, then that trust should extend to a camera in plain sight.

At the end of the day, people have a right to be comfortable in these situations with their doctor, regardless of if it makes logical sense. I hope I didn’t come off suggesting otherwise.

Replying to an earlier post

You are not understanding the trust issue.

By default, patents trust doctors with their bodies so they don’t expect the doctor to do shady stuff like record them with a hidden camera. However, the moment they see something that suggest they might be recording,then the hidden voice awakens and questions everything the doctor has done in a new, not so trustworthy way.

It’s not that patients think that doctors who wear those glasses won’t have a hidden camera too, it’s that doctors who have those glasses might also have a hidden camera, it’s the fact that they have those glasses that opens the patient to other shady possibilities.

As others have said, trust is broken.

Replying to an earlier post

Smartphones haven’t been called “pervert boxes”. It’s the implication of what someone that would buy and wear the glasses would also be able to do.

We implicitly trust doctors just because doctors are generally trustworthy for body things. At the same time, the pervert glasses are called pervert glasses because people have used them for that stuff and we implicitly distrust people that wear them because of the implication.

So if I see a doctor with pervert glasses on even go they are not recording, I’m immediately distrustful of their phone too. The trust of them being a doctor is immediately broken.

I hope I was clear, it’s not if the phones can more easily record or not, it’s the current general perception of those glasses and how it warps peoples perception of others.

Replying to an earlier post

I don’t know how old you are, but when smartphones were first on the market there was real concern that people (presumably “perverts”) would use them to take pictures of people without their knowledge. I recall that there was even a push for legislation to require smartphone cameras to make noises when taking a picture, in response to this concern.

And look at how you’re describing them. “Pervert glasses”. Are legally blind people who use this technology to better navigate the world “perverts”?

It seems like the real concern is that so-called smart glasses are new, not that they actually change much. If/When they become aa commonplace as phones, I’m guessing no one will even notice them, just as we do with everyone having a phone.

Replying to an earlier post

I was around when smartphones were introduced to the market, I had to learn how to use them and teach everyone on my family, and I don’t recall the concern. Maybe I was too young to care.

In any case, I’m not against what you are presenting here not the technology itself, I’m just telling you why the trust is being broken. As you described it with phones, context matters, and the fact that the main glass producers right now are who they are is a massive factor on public perception.

In fact, I use glasses and it would be cool to have some AR on them. I hope that the huge negative perception of these glasses push others to create more security/privacy aware glasses and expand the market so people that have real use for them like blind people can make use of the technology without being subjected to the negative perception of the RayBan Meta glasses.

Replying to an earlier post

Are legally blind people who use this technology to better navigate the world “perverts”?

If we limited the use case to people with genuine visual impairment that would be fine. Or even made them dayglo orange so they stand out and people can at least be aware of them.

Creeps are already building an industry on ways to defeat the warning light. Trust has been lost out of the gate. And the opportunity for AI, facial recognition and other creepy tech is just around the corner - soon you’ll have doxing, nudify and other reprehensible garbage running with these devices. watch.

creeps are going to creep, stop supplying them with better creep tools.

Replying to an earlier post

You are not understanding the trust issue.

By default, patents trust doctors with their bodies so they don’t expect the doctor to do shady stuff like record them with a hidden camera. However, the moment they see something that suggest they might be recording,then the hidden voice awakens and questions everything the doctor has done in a new, not so trustworthy way.

It’s not that patients think that doctors who wear those glasses won’t have a hidden camera too, it’s that doctors who have those glasses might also have a hidden camera, it’s the fact that they have those glasses that opens the patient to other shady possibilities.

As others have said, trust is broken.

Replying to @⁨joe@lemmy.world⁩

Having a hidden camera in a room would be illegal. The chance of a hidden camera existing is near 0%. Just to survive, people have to be able to trust in something rather than question every single aspect, and trusting that your medical office isn’t illegally wired to record you secretly is a safe bet. However, when a dumbass walks in with their personal gear that is designed to record and save that recording into a cloud is not even remotely acceptable, especially when that cloud is Meta.

Comparing the two like the hidden camera is a common thing is some major tinfoil hat shit.

Replying to @⁨joe@lemmy.world⁩

Because hidden cameras aren’t common and given the legality of the situation, the risk to any medical professional to try and sneak in and use a hidden camera is extremely high. It’s not impossible, it’s just extremely unlikely. There are many many things in life that can be trusted because the odds are extremely favorable, and trusting that there aren’t hidden cameras in a doctor’s office is one of them.

Again, to not trust this reality is conspiracy level insanity. If you wanted, you can go in and sweep a medical room for hidden cameras if you’re so insecure that that’s what’s needed for piece of mind, but everyone will think you’re loony tunes.

Replying to @⁨BassTurd@lemmy.world⁩

You said “hidden cameras aren’t common” but cameras that can be easily hidden are extremely common. If I misunderstood what you meant when you said they weren’t common, I apologize.

No, I don’t because I trust my doctor.

Which was my original point; it’s interesting that people have two seemingly different types of trust with their doctor. They, apparently, trust them not to be a secret creep, but they don’t seem to trust them not to be a blatant creep.

It reminds me of some saying I read once that goes something like “If you tell a person there are a billion stars in the night sky, they’ll take your word for it, but if you tell that person there’s wet paint on a bench, they’ll have to touch it to believe you.”

It’s just an interesting phenomenon, that the same person can be trusted and not trusted regarding essentially the same action.

Replying to an earlier post

I see what you’re saying. When I say not common, I mean I trust that it’s not common or likely for a doctor to secretly use a phone or other hidden camera, whatever method that may be, to record, not that the phones themselves are uncommon.

I think one big difference between the two is I trust my doctor, but if they walked in with a recording device on their face I would immediately lose all of that trust even if they said it wasn’t recording. If I saw my doctor walk in with their phone camera exposed, I would also have concerns, but less than the glasses, mostly because the glasses have one function, and that’s recording. Seeing a phone would mean there could be malicious behavior, but not necessarily. It would be something that I would bring up if noticed.

At the end of the day, you have to have some level of trust or you’ll go crazy. It’s easy to trust that your doctor isn’t secretly recording you, but not so much when they’re exposing the camera to you.

Replying to an earlier post

Yes, I and damn near everyone else believes it. Do you sweep for cameras whenever you go to the doctor? What about public restrooms? If there is a creep doctor that is willing to risk everything for a peep, yes, it’s possible. How many out of the millions of doctors out there do you think have put a hidden camera in their office? If it’s less than 1 in 100, then that is near 0%.

Replying to @⁨joe@lemmy.world⁩

a camera openly displayed, but off,

I know enough about technology and big tech companies to be completely unwilling to believe that any device claiming to be “off” or even just to have some feature “off” can be trusted not to be collecting data anyway, at least in certain situations. They have completely and utterly destroyed that trust, and are at this very moment still dancing gleefully on its corpse. It doesn’t really make any sense for them to act surprised when we refuse to believe a company like Meta will take anyone’s privacy seriously.