Why your Amazon order confirmation emails have become so unhelpful

Anyone else remember when they used to give you a refund if it didn’t come in 2 days? Lol

My favorite is I ordered dog food. It was scheduled for 2 weeks (with prime). It arrived next day. Amazon still said it wasn’t shipped yet. To this day “expected delivery date is currently unknown” in the Amazon app. I ordered it in May. It does give me the option to request refund but I haven’t done it as the food was actually delivered and this seems like some employee forgot to scan the sticker at some point.

They would give u the refund tho.

Yeah but I did get the food.

I applaud your morality, but have you considered “fuck Amazon”?

I worry about that hitting the small sellers on there sometimes, like I ordered something through Amazon recently that very clearly came from a 3rd party small business and it’s a quality product. It got mixed up when I returned something else, and they were like “just keep the refund for both” :/ but I’m worried the 3rd party won’t get paid for it now