Yes, but not in the imprecise terms you’ll find tossed around in mainstream sources of information.
Key Lemmy-grade terms:
- Surveillance Capitalism —> Technofeudalism
- Personalized pricing
- Bureaucratic Friction & sludge (customer service best practice)
- Administrative Burden (government, business adm & customer service)
- LexisNexis Risk Solutions, RealPage
- Rent-seeking behavior; economic rent
- Whiteness theory