Owners mourn spoiled food after firmware update bricks Samsung smart fridges

Some Samsung smart fridges stopped working on Tuesday due to a firmware update.

Korean outlets were the first to report the problems, which affect Samsung’s Bespoke AI line of fridges. Star News Korea, per a Google-provided translation, said that most of the affected devices were four-door fridges from 2024 or later.

arstechnica.com/gadgets/2026/09/owners-mourn-spoiled-food-after-firmware-update-bricks-samsung-smart-fridges/

Just wondering, is it confirmed that food actually spoiled? Because making the actual cooling dependent on smart functionality seems incredibly stupid. I assumed it would just be all the smart features that stopped working, but if it couldn’t even cool anymore… woooow XD.

I mean I can sorta understand some convenience functions but it oughta have some default setting it falls back to. Especially temperature settings.

I do have a Samsung fridge but nothing that fancy. I mean I tried to get it to trigger an Alexa routine to play a message when the door opened but that didn’t work. Alexa saying “Close the door fatty, you’re not really hungry” could have been motivational.

You know, there are plenty of cheap window sensors you could just as well attach to your fridge door to achieve this XD.