posted in Technology

Owners mourn spoiled food after firmware update bricks Samsung smart fridges

Some Samsung smart fridges stopped working on Tuesday due to a firmware update.

Korean outlets were the first to report the problems, which affect Samsung’s Bespoke AI line of fridges. Star News Korea, per a Google-provided translation, said that most of the affected devices were four-door fridges from 2024 or later.

arstechnica.com/gadgets/2026/09/owners-mourn-spoiled-food-after-firmware-update-bricks-samsung-smart-fridges/

Replying to @⁨GreenBeard@lemmy.ca⁩

I just don’t see the utility. I can be pretty pro “smart” stuff, especially if I can run it without an internet connection, but what’s the point for a fridge?

Like an oven I get, though I don’t have one. It’s laziness but there is some utility in being able to preheat the oven without getting up, or double check the oven was turned off. Although newer ovens tend to have rapid preheating that really can be quick (unlike my 1996 oven that takes 15-20+ minutes)

But a fridge? What are you going to do? Ensure it’s running? Except when something like this happens lmao. The only real thing it could add is an advertisement and data collection vector, which is the opposite of utility. I’ve also seen smart toasters. Not toaster ovens, but like pop in two slices of bread and push the plunger. Why? You have to come to the device to load it. Do you leave bread overnight getting stale and save the 30 seconds and greatly raise the risk of cold toast? Ridiculous

Replying to @⁨ragebutt@lemmy.dbzer0.com⁩

I just don’t see the utility. I can be pretty pro “smart” stuff, especially if I can run it without an internet connection, but what’s the point for a fridge?

About ten minutes ago I installed a smart bulb in my fridge. I plan to set up an automation in Home Assistant to tell me when the fridge has been open too long. I also have a temp sensor near the compressor because I had an issue with the fan going out and now if the temp is too high I get an alert to check on it.

I also have a temp sensor in the freezer and the main fridge, again to alert me when things go wrong.

Replying to @⁨Freeposity@lemmy.world⁩

See that’s utility and depending on the sensors you choose that can definitely be local only

But skimming the page for a Samsung smart fridge none of this is in the features. It’s that it can play music, you can put notes and pictures and shit, there’s an “ai camera” that can tell you what you need to buy (though something tells me that struggles if your fridge isn’t set up like a stock image and is actually loaded with like food and condiments and shit like a normal person)

A Bluetooth speaker can do the music part likely with much better sound quality, a smart speaker can handle the typical kitchen tasks like setting timers (which can be done purely in HA, you don’t need Alexa or whatever), a dry erase board and magnets can cover notes and pictures, and the reminders app on your phone can probably do a much more accurate job of keeping a shopping list. Then you can buy a fridge that doesn’t have a 32” proprietary lcd that is a major point of failure, and you can literally save thousands of dollars (quick search shows these fridges are 3500-4k, which is insane for a fridge, even a fancy huge one).

The market for these is people who have too much money (or are willing to take on credit debt) but also can’t be bothered to spend the 1-2 hours it takes to read up on how to do what you’ve done. Samsung, Apple, Google, Amazon, etc prey on these people

The top of the line one can make spherical ice though, which is admittedly super cool

Replying to an earlier post

there’s an “ai camera” that can tell you what you need to buy (though something tells me that struggles if your fridge isn’t set up like a stock image and is actually loaded with like food and condiments and shit like a normal person)

What do you mean? You don’t individually label and color coordinate Tupperware containers every time you put leftovers in the fridge?

*looks at three brown grocery bags of vegetables I didn’t bother to unpack and five rubbermaids, one upside down, tossed randomly in fridge*