I think you’re making a strawman argument here. He isn’t arguing that it’s a binary switch that has failed to throw, he’s arguing that we don’t have compelling evidence that the ends justify the means:
In other words, corporate leadership is starting from the premise that AI has (or will) radically change the business, and they’re working backwards from that premise to find the evidence to support this article of faith.
And this is completely true! Supposedly “data informed” organizations are trying to find a yardstick that shows actual, meaningful improvement in business outcomes from AI. In my own organization we have people touting LOC yet again because “big number”, but anyone who’s ever worked in software can tell you it’s an asinine metric to use as a KPI.
It’s inherently unscientific to start with the answer and work backwards to a satisfactory question. His point that this push is coming from the least knowledgeable of real processes- and more closely resembles religious fervor than business acumen- seems to at least warrant consideration.