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  • If caller answers “yes”:
  • AI bot tells them that responders have already >been dispatched

So you’re gating whether or not a caller in an emergency gets to speak to a human based on the audio recognition of a robot?

Easy enough to make it so that if the bot doesn’t hear a yes or a no clearly it defaults to forwarding the call, but what happens when a person says no and the bot “hears” yes?

Edited
  • If caller answers “yes”:
  • AI bot tells them that responders have already >been dispatched

So you’re gating whether or not a caller in an emergency gets to speak to a human based on the audio recognition of a robot?

Original
  • If caller answers “yes”:
  • AI bot tells them that responders have already >been dispatched

So you’re hating whether or not a caller in an emergency gets to speak to a human based on the audio recognition of a robot?